I have tried cleaning out my Gmail account from time to time...and it never really seems to do much. I just checked mine...and I am about 90% full...though I think most of that is actually my Google Drive.I had a sit down talk with my 78 year-old mother tonight to explain to her that life is a series of choices. She's had a Gmail account for around 10 years, and I discovered that she has never deleted an email. She has some 21 thousand messages in her inbox. I discovered this because she got an email from Google telling her she was out of storage space. So she forwarded that email to me asking me what to do. I took a look at her account, and her Gmail is taking up 15.1gb of space. So it took her 10 years to accumulate that much email. I told her she has a choice to make. She could spend hours reviewing and deleting emails, hoping to outpace the influx, or she could pay Google $1.99/month for 100gb of storage. My mother grew up in extreme poverty, so she will not spend a dime beyond what she feels is necessary, so it was a hard decision. Me? I have thousands of archived emails dating back to 2005, thousands of pictures, and thousands of mp3 files, not to mention scans of all my bank statements and any other personal records. I pay for 2tb without blinking over the $20 a month for that. She thought long and hard about it before giving me the go ahead to sign her up for the $1.99 100gb plan. Even with all the "funny" videos and memes she gets from her circle of octogenarian friends, I don't think she'll ever have to worry about cloud storage space again.
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You are a good son to explain things to your Mom. I know some people would say it is inconvenient and just delete things anyway.