Rockwell

[Jaro1069]

Hello all. I had heard these guys were pretty good at replying to problems. I sent them an email over a week ago and still no reply. Nothing. Doesnt sound like good service to me !!!!!!

 

[GearNoir]

What-happened?

 

[Jaro1069]

What happened?

Razor threads stripped. Other sites say contact them (rockwell) even rockwell person said contact them. I did and automated reply said they would be in contact within 48 hrs. Well it's been over a week. No reply...

 

[Jaro1069]

I just wish i had one of the artist club bladed safety razors instead now and i wouldnt even worry about it because thats what i really want anyway... Im just frustrated...sorry..

 

[dangerousdon]

I just wish i had one of the artist club bladed safety razors instead now and i wouldnt even worry about it because thats what i really want anyway... Im just frustrated...sorry..

Try contacting them again...maybe even leave them a comment on Facebook or something. I am sure it is an oversight...and something just got lost in the shuffle. I know @Dave in KY had a pretty good experience (I think) with their service.

 

[Dave in KY]

Try contacting them again...maybe even leave them a comment on Facebook or something. I am sure it is an oversight...and something just got lost in the shuffle. I know @Dave in KY had a pretty good experience (I think) with their service.

Nope, it was Blackland Don

 

[dangerousdon]

Nope, it was Blackland Don

Damn...I suck.

 

[bentheduck]

I've seen that it's hit or miss with Rockwell customer service and quality control on Reddit. Hopefully you get that cap replaced sooner than later, Jimmy.

 

[Jaro1069]

I've seen that it's hit or miss with Rockwell customer service and quality control on Reddit. Hopefully you get that cap replaced sooner than later, Jimmy.

Thanks.

 

[dmshaver]

Damn...I suck.

Wow, did your day get off to a good start?